ICAO — Short Course
Management Aviation (MAO)
Transforming aviation experts into elite operational instructors. Designed to bridge Air Traffic Control, flight dispatch, ground operations, and airline management personnel with a unified operational language for disruption handling, safety awareness, and cross-functional coordination, in compliance with ICAO Standards and Recommended Practices (SARPs).
Duration of Course:
5 Days
Course Overview
The Management Aviation (MAO) Course provides aviation professionals with essential frameworks for operational planning, safety management, and regulatory compliance. It focuses on streamlining ground and cabin processes, optimizing resource efficiency, and consistently delivering high-quality passenger service experiences. Where sky meets sea, seconds decide survival — this course bridges airline, airport, and air traffic personnel with a unified operational language for coordinated, disruption-ready decision-making.
Course Curriculum
Our Management Aviation Course is an immersive program engineered to transition trainees from single-discipline operational habits to integrated, cross-functional airline-airport decision-making.
- Module 1: ATC Awareness for Airline Professionals
- Module 2: Managing Airport Capacity and Delays
- Module 3: Threat and Error Management (TEM)
- Module 4: Radiotelephony and Communication Excellence
- Module 5: Operational Decision-Making During Disruptions
Rigorous Evaluation Standards
- Continuous Assessment: Daily quizzes and group discussions confirming a solid grasp of ATC operations, TEM principles, and radiotelephony standards.
- Practical Application: Hands-on practical exercises and scenario-based tabletop simulations evaluating operational decision-making under disruption.
Successful participants will receive the AvAC Certificate of Competency in Management Aviation (MAO).
Pre-requisite
- An operational background in aviation — applicable to Airline Operations Officers, Flight Dispatchers, Flight Operations Officers, Air Traffic Controllers, Airport Operations Personnel, Ground Operations Supervisors, Safety Managers, Airline Duty Managers, Crew Controllers, Flight Crew, and ATS Liaison Officers; or
- as determined by Civil Aviation Authority or other states Regulator/ Air Navigation Service Provider.
Course Schedule
18 January 2027 – 22 January 2027
5 April 2027 – 9 April 2027
12 July 2027 – 16 July 2027
20 July 2027 – 24 July 2027
6 December 2027 – 10 December 2027
For more information regarding AvAC Management Aviation (MAO) Course, or any of our ICAO Standard ATC courses, please contact us